"I just wanted to let you know today went very well. I was a bundle of nerves but managed to stay composed. After the first few minutes I was fairly comfortable. There were so many questions and all the participants seemed to enjoy it. I gave them all an evaluation and they said I was a wealth of knowledge and they all agreed they had more confidence having the training. Fifteen senior police officers! I am proud as punch (whatever that means!) I had parts of you all with me all the way and I kept imagining Robert at the back of the room all calm and collected. They invited me back to do another session. So, thank you for all your help. I used the quote and nobody guessed who it was. Would love to come to Georgia and give you a presentation on how we new consultants process all the training and make it work for us. It's an amazing journey getting your name out there and then you get a job and you panic, then you have to get over that part. So happy I trained with the best! "

- Jan Cottle, ELI June 2010
Etiquette London

"The Etiquette and Leadership Institute is a great experience in learning! The information is invaluable, the way you learn, memorable! the people you meet, enjoyable, but the instructors - incredible! It's a wonderful way to start a business,learn how to help others in the community, or just meet new people. ELI !! will have you flying high!"

- April Ripley, ELI April 2009

"The Etiquette & Leadership Institute owners personalities and professional knowledge if beyond words, the atmosphere during training is hard to describe, excellence is the hallmark of every thing that happens during that week, even the water bottles for each consultant when we travel to the schools. Everything they do is relevant example of what good manners is all about."

- Lynn Jacobs, Portsmouth, NH ELI November 2009

"From the moment I arrived in Georgia, I was completely welcomed by the staff even though we had not even formally met…that is how much hospitality and civility mean to them. The training was completely hands on…especially during our dance instruction and visits to the schools where April, Debra and Cindy teach. Upon returning home, I have continued to ask for assistance. I always get the answers and much more; I get an encouraging, inspiring word, too!"

- Jan Walker, Springdale, Arkansas ELI April 2010

"Once I decided to pursue my interests in etiquette, I was drawn to the excellence of reputation and the hospitality I received from April, Debra and Cindy. From the moment I made the first phone call, I have continued to experience their “call” to leadership and success. It felt right. There was no doubt that I would receive the necessary information and tools in order to be successful and it started with the training week."

- Vilcia Rodriguez San Jose, California, ELI June 2010

"The Etiquette & leadership Institute delivers what it promises! It was very professional. The school has a record of providing high quality education. I live outside of the USA and almost all of my correspondence was by e-mail; I was very impressed with the first correspondence I had with the owners. I was hoping to add to my skill set in the etiquette portion and I love the social dance. It is something new and I can add it into my teaching of etiquette. And, I have found that it really does work because it is fun for the young people. "

- Lizette Donnai, Malaga Spain, ELI November 2010

"I will always remember the "Introduction" portion of training. And, every time I teach this portion to children the mental picture I have is from training. Because it was well prepared and well presented, I taught this section the week I returned to my community."

- April Ripley, April ELI 2009

"Hello my friends, I just wanted to let you know that I conducted my first class today! Whew....I was very nervous but once I got started I think I would have made you proud. I had 18 students. Two moms called just thirty minutes before class began to see if there were spots open...of course, there was! I knew you would be happy for me so I wanted to share my good news. Thank you for all your support! "

- Dawn Jumper, ELI November 2010
Owner
The Etiquette Company

"Your energy and encouragement gave me the power to believe in my ideas and realize the potential within me. I wish we could have bottled the enthusiasm that was generated last week so I could drink from it in the coming months. I am excited about the possibilities at hand. "

- Angela Jordan November 2010
Tennessee

"The week spent in training was not only informative but it was also a lot of fun. Getting to meet community dignitaries, work with students every day and being in the training center was fabulous. Who knew learning about flags and titles in introductions and so much more could be so entertaining. I cannot wait to use these fun ideas to teach my classes. "

- Jamie Montemarano June 2009
Texas